License #: 0786033

Privacy Policy

We value you as a customer and respect your right to privacy. We know that you purchase our products and services because you trust that we stand behind our promises. We pledge our commitment to treat your information responsibly. We created this privacy policy to show you that we are working hard to protect your privacy.

Information sharing and opt out
We do not sell your personal information to anyone for any reason. We do not share it, except for the reasons described below, which are permitted by federal and state law. Therefore, there is no need for you to opt out. If we change our policy, we will tell you and give you a chance to opt out before we share your information.

Confidentiality and security
We use physical and technical safeguards to protect your information. We restrict access to your information to those who need it to perform their jobs. Third-party business partners are bound by law to use the information only for our purposes. They may not disclose it or use it in any other way. We comply with all data security laws.

Collecting your personal information
We collect personal information about you from different sources. For example, we collect information you send us on applications and forms. We also collect information from your transactions with our sister companies, others, or us. We may collect information from a consumer-reporting agency or a medical provider. This collection depends on the product or service you request.

Disclosing your personal information
We do not sell your information to anyone. We may disclose this information to a business that carries out services and marketing for us. We may disclose your information as required or permitted by law. We may disclose your information for a legal or regulatory purpose. These include the following types of information.

  • We may disclose information we receive from you on applications or other forms. This may include your name, address, beneficiaries, Social Security number and family member information. This may also include assets, income, and the property address and value.
  • We may disclose information from your transactions with our sister companies, or us. This may include your account balance, policy coverage, and payment history. This may also include premium paid, preferences, claims, and purchase method.
  • We may disclose information we receive from a consumer-reporting agency or other report. This may include, your credit report, motor vehicle and driver data. This may also include medical and employment data, loss history reports, and other driver data. This disclosure depends on the products you select.
  • We may disclose information to companies that perform marketing services on our behalf. As permitted by law, we may disclose some information to other financial institutions with which we have joint marketing agreements.

Using your medical information
We sometimes must collect medical information to provide you a product or to pay a claim. We do not use or share it for any purpose, except the following:

  • Underwriting insurance
  • Administering your policy, account, or claim
  • As required or permitted by law
  • As otherwise authorized by you

Internet Policies
What information does Partee Insurance Associates, Inc. collect from Web sites? Partee Insurance Associates, Inc. may collect the information you provide when you:

  • Request information from the Partee Insurance Associates, Inc. Web site
  • Use online tools and calculators
  • Apply online for products
  • Subscribe to online services
  • Complete an online form
  • Conduct transactions online
  • Apply for a job online

Partee Insurance Associates, Inc. contracts with certain unaffiliated business partners who help us deliver online products and services. They may keep the information you provide. Other online activities are listed below.

Visitor Data

  • Partee Insurance Associates, Inc. collects site-aggregate and customer-specific information about the pages you view on our site. We log IP addresses, browser and platform types, domain names, access times and referral data. We also collect information a customer volunteers on surveys and electronic forms. This information is used to improve our Web site.
  • Partee Insurance Associates, Inc. gathers data on its Web site. This is a standard industry practice and is used to find out how visitors use our site. We collect aggregate information on the public areas of our Web site. We also collect information on an individual basis on areas of our Web site that require visitors to logon using an ID and password. We may collect the following data:
    • How many people visit our Web site
    • The pages they visit and the features they use
    • How long they stay on our Web site
    • The Web site people come from before reaching our Web site

Use of "Cookies"
We store a cookie on your computer when you visit our Web site. A cookie is a tiny piece of information that is required to create and maintain a secure session. Cookies let you request information and do business online. Cookies do not have confidential or personal information. They do not track a user after leaving our Web site. We use a third-party tracking utility, which may set cookies, to analyze how users move within our Web site.

Other Online Security
We also use a Secure Sockets Layer (SSL). This keeps all information confidential when it is sent between our Web site and your computer.

We keep the e-mail you send to us. If you agree to receive e-mail messages from us, we will keep the information you give us to send e-mail of specific interest to you. If you choose to send us e-mail, we keep your e-mail, your e-mail address, and our reply. Please be careful about the information you give us in e-mail. As with any public Web site, this communication may not be secure.

Web Links
It is important to note that other companies or organizations may have links on the Partee Insurance Associates, Inc. family of Web sites. We are not responsible for the collection, use, or security of information by the companies or organizations outside of the Partee Insurance Associates, Inc. family of companies. Please read the privacy policy of Web sites reached through the use of links from the Partee Insurance Associates, Inc. family of Web sites.

Why does Partee Insurance Associates, Inc. collect information on its Web site?
Partee Insurance Associates, Inc. or our business partners use the information from our Web sites for many purposes:

  • Edits and feedback
  • Marketing and promotions
  • Analysis of user behavior
  • Product development
  • Content improvement
  • Informing advertisers how many visitors have seen or clicked on their advertisements
  • Customize Web site content and layout

What happens if Partee Insurance Associates, Inc. changes its privacy policy?
If we decide to change our privacy policy, we will post the changes on our homepage. This way you always know what information we collect, how we use it, and under what circumstances we disclose it.

If we decide to use your personal information in a different way than for the use that we told you when we collected it, we will notify you by posting a note on our Web site for 30 days.

We value our customers and want you to understand how we use the information we collect. Please contact us if you have any questions about our privacy policy.

We will provide you a copy of your personal information that we control and can reasonably retrieve. To access your information, you must provide the following:

  • All policy numbers you want to access.
  • Please sign your request and have your signature notarized. This ensures the identity of the person requesting the information.
  • We do not currently charge a fee to cover the cost of providing you with a copy of this information. However, we do reserve the right to charge a small fee in the future.
  • You may request that we correct your personal information in our files. Please note that we do not control information provided by third parties. So, you will need to contact the third party to correct any information from them.
  • Sometimes we obtain your consumer or credit report. If so, you may request the credit-reporting agency's name and address. You may ask the agency to give you a copy of your report.

Please send any inquiries to us at:

Partee Insurance Associates, Inc.
ATTN: Privacy Department
584 S. Grand Avenue
Covina, CA 91724

When you write to us, please include your name, address, and policy number, and your agent name and number, if you know it. You can contact your agent to change information that we control, such as your address. Or, you may contact your Partee Insurance Associates, Inc. customer service representative. The phone number is in your policy packet.

This privacy statement describes our privacy practices for both current and former customers. We will provide one copy of this notice to joint policy or contract holders. Please share this information with everyone covered by your policy or contract. If you request, we will send more copies of this statement.

Thank you for choosing Partee Insurance Associates, Inc. We look forward to building a lifetime relationship with you.

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Partee Insurance Associates, Inc.

584 S. Grand Avenue

Covina, CA 91724

Main office: 626-966-1791
Toll free: 888-628-7566
Fax: 626-331-8132

Office Hours:

Mon: 8:00 AM - 5:00 PM
Tues: 8:00 AM - 5:00 PM
Wed: 8:00 AM - 5:00 PM
Thurs: 8:00 AM - 5:00 PM
Fri: 8:00 AM - 5:00 PM
Sat: Closed
Sun: Closed

Our Providers


It has been my great pleasure & honor to work directly with your office over the past 4 years assisting your staff members in the placement of Workers’ Compensation coverage. Partee Insurance Associates consists of staff members who are dedicated to providing superior customer service to their clients. I consider myself fortunate to be partnered with an office who are of the highest caliber of insurance professionals; many who are Level 5 certified by the Institute of Work Comp Professionals. My dealings with: Wayne Partee; David Shields; Cindy Wooldridge; Patricia Garcia; Heather Potter; Mark Campos-Quan; Stefanie Rico; Jesse Duarte & someone who will never be forgotten; Kelley Young have always been held in the highest regard. I look forward to our continued business growth in the years to come.
John Piccolo
Nick and I would like to thank the entire staff at Partee Insurance for the absolute professionalism they demonstrate with every situation they handle for us. Heather your receptionist is always so pleasant and represents your company as first class, Mark’s handling of our worker’s compensation claims is always with the utmost attention to detail and thorough follow up. Dave is always professional, extremely knowledgeable, helpful, and we always know he has researched the best plans for our needs. Cindy Wooldridge is an absolute asset to Partee Insurance and a pleasure to deal with. With her positive attitude, attention to detail and professionalism gives us the peace that she is always looking out for our best interest. I have mentioned to Dave that Partee Insurance is lucky to have such a great staff who represents the company in such a positive way. We are grateful to have such a competent company as Partee Insurance handling all of our insurance needs. This is one thing we never have to worry about which allows us time to concentrate on our business.
Nick and Margie Fry
Partee Insurance has been a valuable asset to our company through the many years of service to us. Not only have they provided us with outstanding service at competitive prices in all our insurance needs, they have also been very instrumental in helping us control our insurance cost especially regarding Workers Compensation Insurance. The Comp Costrol program they provide has been an outstanding tool to help us manage our workers comp claims. I always feel that the Partee Staff is working for our best interest in the way they effectively and professionally manage our workers comp claims. I would highly recommend to any company the prompt, professional services that Partee Insurance provides.
Victor Zonni
I want to thank Partee Insurance Associates for all the help they provide our company with our Workers Compensation Insurance. Every time I have a question they are always there to help me and answer all questions it’s just incredible to have an Insurance Company so helpful. I am really happy with them. Mark I would really like to thank you for all your help every time I call you concerning a Workers Comp issue you are always happy to help us. That is what I value the most about Partee Insurance.
Jenny Villa
I looked everywhere and could not find the location to pay tribute to all of the employees at Partee insurance. Naturally, I have better relationships with some who help me on a regular basis, but not once have I been treated with anything except respect and kindness. Some of you have saved my life on numerous occasions, but since you work with such an excellent team atmosphere, I have to applaud the entire team. Your firm is knowledgeable in so many aspects that help me in my day to day madness and a couple of years back, we brought you our personal business. I won’t mention names because you are ALL so important in doing a job so well done. I have recommended your firm and some of you by name. I would be honored to repeat this verbally to anyone considering a future with Partee Insurance. I look forward to many more years of service from your excellent staff. Thank you for allowing me to do this.
Beverly A. Hathaway
Partee Insurance Associates has been our broker since 2004 their expertise and dedication to handling any of our insurance related matters goes above & beyond. Their knowledgeable & diligent Workers Compensation CompCostrol Staff have kept our claims to a cost minimum and have given us the tools to avoid costly claims as well as the ability to keep up to date with the constant changing laws.
Sheri Thompson
As a consultant to the risk management industry I’ve had the privilege of working with hundreds of brokers, from the biggest in the world to small mom and pop agencies. I have also had a 10 year policy of never doing business with a broker client. After working with Wayne and the team at Partee I changed our policy and gave all of our corporate and personal insurance business to PIA. I’ve never had a second thought about that decision. PIA is a world class operation and has earned the right to be my broker.
Michael Santo, Ph.D.
Partee makes everything easy. They really are your advocate and work with you to make sure everything is handled correctly. I have never had a problem with customer service, and everything is always handled quickly. Thanks, Partee!
Steve Potter
This year we are celebrating our 50th year in business providing the highest quality Casino Parties for fundrasing and company parties throughout Southern California. Our relationship with Partee Insurance Associates has gone back over 30 years. All too often we forget to thank those who have helped us reach this milestone. Not only do we have our business insurance with Partee but our car, homeowners, and medical insurance During good times and bad Partee Insurance Associates has been professional and more than glad to help with ideas that make sense. We at Casino de Paris regard our relationships as the corner stay of our business. Like the saying goes, “If it isn’t broken, don’t fix it.” Prior to getting involved with my families business over 35 years ago, I worked for Allstate Insurance and do understand the insurance world. I have found a true professional always makes a difficult job look easy and I thank you and everyone at Partee for your support. Again thank you for all the years of service and we look forward to many more
Charles M. Ward
Wayne has been very committed to support our insurance marketing program. He has come to CSUF to talk to our students as a guest speaker and also came to talk about Gamma Iota Sigma (GIS) the national insurance fraternity. I did a summer internship with the company, and I found that all the employees are happy and enjoy what they do; they are willing to go the extra mile to help, especially Kelley. The Partee agency is managed in a very professional manner, During my internship I went through every department and I saw that each procedure of the agency is very well defined and administered. The operating manual, the requirements for employees to follow, how to treat customers, etc., are all clear and customer oriented. The employer/employee relationship is respected and well cared for. As an example, for a Christmas gift, the employees were very excited to donate a scholarship in Wayne’s name and Wayne donated a memorial scholarship to remember a well loved employee. I really enjoyed my work at Partee Insurance and would say it is a model for other agencies. I have high praise for Partee Insurance Associates, Inc.
Weili Lu, PhD
Hi Partee Insurance, It’s a pleasure working with your Agency. I would like to let you know that I have been working with Veronica Gonzales on making a change with my Home Owners insurance. She is very easy to work with and is very amiable. She has answered all my questions and is very prompt in responding. She’s doing a great job.
Alfred Marquez
We were very pleased with the great service we received from Partee over the years we have been your clients. You and your co-workers are extremely knowledgeable, efficient and most courteous. The most recent change to our policy went very smoothly. We deeply appreciate your service!
Connie Hunter
The people at Partee are the best. They go above and beyond the call of duty. Always willing to help in any way they can. They are right on top of things whether we have a Worker’s Compensation claim, an auto claim or a general liability claim. Very impressed that the owner Wayne Partee comes out to see us. I would happily recommend Partee Insurance Associates.
Ron Lovich
Partee Insurance has taken care of our insurance needs here at Mills Technique for many years. Everyone on the Partee team is very knowledgeable and always eager to help us out with any insurance issues or questions we have. They were especially helpful to us with our Workers’ Comp insurance. They are all extremely professional and courteous. It is a pleasure working with them and reassuring to know that they are always here for us.
Sandy Osborn
Thank you for taking good care of my family, it wouldn’t be possible without your help. God bless you.
Aracely Pluma
Hi Stephanie, Once again you continue to impress me. As i have stated in the past Im so attracted to your boundless energy and your enthusiasm to give me the best product and service that you can provide.You have allowed me a great amount of patience answering all my question making certain that you have provided as much information in order that i can make the best decision with my insurance needs. As of this date you have provided me with general liability and commercial auto insurance, and shortly i will add my contractor bonding with you. Partee Insurance has a tremendous asset in you ! Once again thank you. Sincerely,
Mirko Mardesic
Life and business takes a team to succeed. From finding the right insurance to battling through a claim that could’ve ruined our business, Stefanie Rico is invaluable.
Scott Bridges
Partee Insurance is my one-stop shop for our auto and home insurance needs. I’ve been a customer for over 15 years and have experienced exceptional customer service along with competitive insurance rates. The staff is extremly knowledgeable and always available to answer all of my questions. Keep up the good work!
Keyur Shah
On February 13th I purchased another vehicle. I called the same day to add the car to my policy. I called your office to speak to someone to assist me. I was put through to Regina Rodriguez. What a great service experience she delivered! She asked all the right questions to understand my needs, called me back within the timeframe she mentioned and combined my policies to save me money. I truly appreciate the outstanding service provided.
Arthur I. Barajas
Partee Insurance goes above and beyond. I called Stefanie Rico at Partee Insurance at 10am desperately needing an insurance package by 2pm. She came through! Response time, phenomenal. Customer service, phenomenal. Staff that can get the job done, thanks Stefanie and Stacey!
Rachel Hoffman
I have written my last Insurance agent prior to your agency to tell them about the lack of communication with my insurance needs. However, you have given me a whole new outlook on insurance agencies. Not all agencies are alike. Ms. Tootie, is truly a professional and knows customer service; Partee Insurance is blessed to have her working for them. Thank you seems so inadequate for the advice and patience she has shown and for walking me though our workers compensation claim. May God Bless you always
Sergio Palos